To have an Eligibility Verification Certificate, etc. issued or reissued

New issue and reissue of health insurance cards ended on December 2, 2024. Use a Myna health insurance card.

Required documents:	Insurance Card/Senior Benefit Card Loss/Damage, Reissue Request Example （* The "Insurance Card" will be read as a "an Eligibility Verification Certificate."）
Applies to:	Insured persons and dependents who wish to have an Eligibility Verification Certificate issued (reissued) for the following reasons: Lost Individual Number Card In the process of renewing Individual Number Card Individual Number Card electronic certificate has expired Individual Number Card issued but not registered for use as a health insurance card No Individual Number Card issued Individual Number Card returned Support from a third party (e.g., caregiver) required to receive examinations and treatment with a Myna health insurance card Lost or damaged Eligibility Verification Certificate
Address inquiries to:	See here for more information on where to obtain and submit the documents.

Required
documents:

Insurance Card/Senior Benefit Card Loss/Damage, Reissue Request
Example
（* The "Insurance Card" will be read as a "an Eligibility Verification Certificate."）

Applies to:

Insured persons and dependents who wish to have an Eligibility Verification Certificate issued (reissued) for the following reasons:

Lost Individual Number Card
In the process of renewing Individual Number Card
Individual Number Card electronic certificate has expired
Individual Number Card issued but not registered for use as a health insurance card
No Individual Number Card issued
Individual Number Card returned
Support from a third party (e.g., caregiver) required to receive examinations and treatment with a Myna health insurance card
Lost or damaged Eligibility Verification Certificate

Address inquiries to: