Family health consultations by telephone
The Health Insurance Society provides family health consultation services by telephone to respond to any health-related concerns or worries members may have. We encourage members to use these services.
Consultation center
- Reference link
| Telephone number | 0120-709-703 (toll-free) (Consultation in English) |
|---|
When are consultation services available?
24 hours/day, 365 days/year
What about privacy?
User privacy is rigorously protected.
Call the family health consultation service in times like this:
- A child develops a sudden fever.
- You don’t know what specialist to see.
- You’re not sure what your health examination results mean.
- You want to learn about effective ways of childcare or long-term care.
How to use
- STEP1Dial the number for Family Health Consultation.(0120-709-703)
- STEP2Give the name of your health insurance society to the operator (interpreter).
- STEP3After confirming the name of your health insurance society, the operator will call the consultant (a nurse or other qualified professional) and initiate the three-way consultation session.